SMS Terms & Conditions
These terms govern your participation in the RefEstates text messaging (SMS) program.
Effective Date: September 2, 2026
1. Program Name
RefEstates SMS Program
2. Program Description
RefEstates ("we", "our", or "us") offers a text messaging program to provide real estate professionals and property sellers with timely updates. By voluntarily opting into our SMS program, you may receive text messages relating to:
- Real estate opportunity notifications and marketplace updates
- Motivated seller lead alerts and referral introductions
- Account activity, order updates, and customer support communications
- Service reminders and appointments
- Relevant promotional offers, market insights, and updates from RefEstates
3. Voluntary Consent
Consent to receive text messages is given when you voluntarily provide your phone number and explicitly select an unchecked SMS consent checkbox on a RefEstates web form (such as our homepage lead form, sell property form, or account registration page).
Consent is not a condition of purchase. You are not required to consent to marketing SMS messages in order to buy services, register an account, or use the RefEstates platform.
4. Message Frequency
Message frequency varies depending on your account activity, selected preferences, and active property or lead alerts.
5. Message and Data Rates
Message and data rates may apply. Standard message charges, data fees, or carrier rates from your wireless provider may apply to incoming and outgoing SMS text messages. Please check with your mobile service provider for plan details and rates.
6. How to Opt Out (STOP)
You can opt out of SMS messages at any time. To stop receiving text messages from RefEstates, reply STOP to any text message received from us.
After replying STOP, you will receive a single opt-out confirmation text message verifying that you have been unsubscribed. No further marketing or promotional text messages will be sent to your mobile number unless you explicitly opt in again.
7. How to Get Help (HELP)
If you need assistance or have questions regarding our text messaging program, reply HELP to any text message from RefEstates.
You may also contact our customer care team directly:
- Email: contact@refestates.com
- Phone: +1 (941) 931-4100
- Support Page: https://refestates.com/contact
- Mailing Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
8. Supported Carriers & Delivery Disclaimer
SMS message delivery is subject to cellular network transmission and carrier availability. RefEstates and wireless carriers (including but not limited to AT&T, T-Mobile, Verizon, and Sprint) are not liable for delayed, undelivered, or misdirected messages.
9. Privacy & Mobile Data Protection
Your privacy is paramount to us. All mobile numbers, text messaging opt-in data, and consent records are treated strictly in accordance with our Privacy Policy.
Non-Sharing Disclosure: Mobile information and text messaging opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
10. Changes to SMS Terms
RefEstates reserves the right to update or modify these SMS Terms & Conditions at any time. Any changes will become effective immediately upon posting the updated terms on this page with a revised "Effective Date".
11. Effective Date
These SMS Terms & Conditions are effective as of September 2, 2026.
Questions about our SMS Program?
Contact our customer support team anytime for assistance.